Call a Japanese Delivery Company Without Speaking Japanese
Reschedule a Yamato, Sagawa, or Japan Post delivery — by phone, in English.
Free to download · Free minutes included · Works with any phone number
Open AI Call, select Japanese, dial the delivery company, and speak English. Staff hear Japanese; replies come back to you in English.
🇯🇵 Powered by AI Call's Phone Call TranslatorHow it works — step by step
Four steps. Start to finish in about five minutes.
- 1
Find the right carrier number
Yamato: 0120-01-9625. Sagawa: 0120-18-9595. Japan Post: 0570-046-666. Add +81, drop leading 0.
- 2
Set AI Call to Japanese
Open AI Call, select Japanese.
- 3
Have your tracking number ready
Japanese tracking numbers are 12 digits for Yamato, 11 for Sagawa.
- 4
Request the change
"I need to reschedule delivery to [date] between [time range]."
Example conversation
What you say in English versus what they hear in Japanese.
Hello, I have a package, tracking number 123456789012. I'd like to reschedule delivery to this Sunday between 2pm and 4pm.
こんにちは、荷物の追跡番号は123456789012です。配達を今週日曜日の午後2時から4時の間に変更したいです。
その時間帯は空いています。配達を更新しました。新しい確認番号はCR-7745です。
That time slot is available. I've updated your delivery. Please note the new confirmation number: CR-7745.
The only app you need for this call
AI Call is a real-time phone call translator. You speak English; the other side hears their language in your own cloned voice. Their reply is translated back in under 0.5 seconds.
- The other side does not need any app
- 100+ languages, including regional dialects
- Free on iOS and Android — free minutes included
Frequently asked questions
Can I reschedule a Japanese delivery online?
Yamato and Sagawa have online portals (in Japanese). Calling is often faster and works when online options are unclear.
What delivery time slots do Japanese carriers offer?
Standard slots: morning (8–12), afternoon (14–16), evening (16–18, 18–20, 19–21). Some carriers also offer 20–21.
Free · Free minutes included
Make the call. In your language.
Download AI Call and handle Japan's phone lines in English today.