Call a Japanese Airline Without Speaking Japanese
Change flights, check status, or resolve a booking with ANA, JAL, or Peach — by phone, in English.
Free to download · Free minutes included · Works with any phone number
Open AI Call, select Japanese, dial the airline's domestic support number with +81, and speak English. The agent hears Japanese; replies come back to you in English.
🇯🇵 Powered by AI Call's Phone Call TranslatorHow it works — step by step
Four steps. Start to finish in about five minutes.
- 1
Use the domestic line (not international)
ANA domestic support: 0570-029-709. JAL: 0570-025-121. Drop the leading 0 and add +81. Domestic lines are better staffed than international English lines.
- 2
Have your booking reference ready
ANA uses 6-character alphanumeric codes. JAL uses similar. Have your passport name ready too.
- 3
State your request clearly at the start
"I have a booking under [name], reference [code]. I need to [change date / add luggage / request a refund]."
- 4
Confirm all changes before hanging up
Ask for the new flight details and any change fees. The bilingual transcript captures all confirmed information.
Example conversation
What you say in English versus what they hear in Japanese.
Hello, I have a booking under Sarah Kim, reference NH4728. I need to change my flight from Tokyo to Osaka from March 10th to March 12th.
こんにちは、サラ・キムの名前で予約があります。予約番号はNH4728です。東京から大阪行きのフライトを3月10日から3月12日に変更したいです。
ありがとうございます。3月12日は9時20分便と14時05分便に空席がございます。ご希望はありますか？
Thank you. March 12th has available seats on the 9:20am and 2:05pm flights. Is there a preference?
The 9:20am please. What is the change fee?
9時20分便でお願いします。変更手数料はいくらですか？
The only app you need for this call
AI Call is a real-time phone call translator. You speak English; the other side hears their language in your own cloned voice. Their reply is translated back in under 0.5 seconds.
- The other side does not need any app
- 100+ languages, including regional dialects
- Free on iOS and Android — free minutes included
Frequently asked questions
Do ANA and JAL have English phone support?
Both have international English lines, but hold times can be long. Domestic Japanese lines resolve issues faster — AI Call makes them accessible.
What if the automated menu is in Japanese?
AI Call translates spoken menu options as the system reads them. Listen to the full menu before pressing a number.
Can I call Japanese low-cost carriers like Peach or Jetstar Japan?
Yes. Peach (+81-3-6302-6800) and Jetstar Japan have Japanese-only customer lines that AI Call handles.
Free · Free minutes included
Make the call. In your language.
Download AI Call and handle Japan's phone lines in English today.