AI Call Business · cloud call center
Your team speaks its language. Your customers hear theirs.
AI Call Business is a call center that runs in the browser. Customers call a real phone number, your agents answer in their own language, and every sentence is translated live in both directions, with subtitles on the agent’s screen.
Free for 30 minutes of calls or 14 days. Sign up with email, no card.
- Customer Hi, my package still hasn’t arrived. It’s been two weeks. 中文 They hear: 你好，我的包裹还没到，已经两周了。
- Agent 抱歉让您久等了，我现在帮您查一下物流。 EN They hear: Sorry for the wait. Let me check the tracking for you now.
- Customer Thanks. The order number is 48213. 中文 They hear: 谢谢，订单号是 48213。
How it works
From signup to your first translated call in a few minutes.
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Create your workspace
Sign up with your work email and set up your company. Invite teammates as agents or admins.
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Take or place a call
Customers dial your number and pick a department in the menu. Agents can also call customers from the console.
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Talk in your own language
The agent speaks, the customer hears their language, and both sides of the conversation appear as live subtitles.
Everything a phone team needs
Built as a full call center, with translation in every call.
Calls and translation
- Two-way live translation
- Agent speech is translated for the customer and the customer’s speech for the agent, while the call is happening.
- Live subtitles
- Agents read both sides of the conversation on screen, original and translation, as people speak.
- Inbound and outbound
- Answer incoming calls or call customers from the console. Outbound calls are always started by a person; the AI only translates.
- Company glossary
- Add your product names and terms so they are translated the same way on every call.
Routing
- Local numbers in 40 countries
- Start with the free trial on our US trial number, then contact us and we set up a local number with you in any of these countries, or help forward one you already have.
- IVR menu
- Callers choose a department or language before the call rings through to your team.
- Ring groups and queue
- Ring the right group of agents, and hold callers in a queue when everyone is busy.
- Business hours and voicemail
- Set opening hours, play an after-hours message, and let callers leave a voicemail.
Team and records
- Browser console
- Agents work in a web page. No desk phone and no software to install.
- Call disclosure
- Callers hear a short notice that the call is translated and may be recorded. You choose the wording.
- Call log and usage reports
- See every call and how many minutes your team used.
- Roles and security
- Agent and admin roles, email invites for teammates, and optional two-step verification on paid workspaces.
Local numbers in 40 countries
Every team starts the free trial on our US trial number, which callers from any country can reach. After your trial, email support@1aicall.com and we set up your local number and plan with you in any of these countries.
Americas 11
- Argentina
- Brazil
- Canada
- Chile
- Colombia
- Ecuador
- Mexico
- Panama
- Peru
- Puerto Rico
- United States
Europe 17
- Austria
- Belgium
- Croatia
- Czechia
- Denmark
- Estonia
- Finland
- France
- Germany
- Ireland
- Italy
- Luxembourg
- Netherlands
- Romania
- Slovakia
- Switzerland
- United Kingdom
Asia-Pacific 8
- Australia
- Hong Kong SAR China
- Indonesia
- Japan
- Malaysia
- New Zealand
- Philippines
- Thailand
Middle East and Africa 4
- Benin
- Israel
- South Africa
- Tunisia
Some countries require business registration documents. We can also help you forward an existing local number.
Who it’s for
Teams whose customers speak a different language than they do, for example a Chinese-speaking team serving customers in the US.
- See the use case
Customer support and BPO teams
Answer order, billing and delivery questions from overseas customers without hiring a bilingual team.
- See the use case
Sales teams
Call leads and existing customers abroad and keep the conversation natural on both ends.
- See the use case
Logistics and operations
Handle delivery, supplier and scheduling calls where every detail has to be understood.
Free trial
Try real translated phone calls with your team before you talk to us.
- 30 min
- of translated calls
- 14 days
- whichever comes first
- 10 min
- maximum per call
- 6-digit code
- inbound through a shared US trial number, callable from any country
- 3 numbers
- outbound to your own verified US phones
- 3 seats
- for you and two teammates
No card needed. When the trial ends, new calls stop and your workspace stays readable. To upgrade, email support@1aicall.com.
Start free trialQuestions
What is included in the free trial?
Thirty minutes of translated calls or 14 days, whichever comes first, with each call capped at 10 minutes. You get up to 3 seats, inbound calls through a shared trial number, and outbound calls to up to 3 of your own US phone numbers that you verify by SMS. No credit card is needed.
How do customers call us during the trial?
Trial workspaces share one US trial number that people can call from any country. The caller dials it and enters your 6-digit company code, and the call reaches your team. After your trial, contact us and we will set up your own local number.
Which countries can we get numbers in?
We can provide local numbers in 40 countries: Argentina, Brazil, Canada, Chile, Colombia, Ecuador, Mexico, Panama, Peru, Puerto Rico, United States, Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Romania, Slovakia, Switzerland, United Kingdom, Australia, Hong Kong SAR China, Indonesia, Japan, Malaysia, New Zealand, Philippines, Thailand, Benin, Israel, South Africa, and Tunisia. Start the free trial with the shared US trial number, which callers from any country can reach, then email support@1aicall.com after your trial and we will set up your local number and plan with you. We can also help forward an existing local number. Some countries require business registration documents.
Which languages are supported?
The call center is built for teams whose agents speak one language and whose customers speak another, such as Chinese-speaking agents with English-speaking callers in the US. If you need a different language pair, email support@1aicall.com and we will confirm what is available for your team.
Do callers know the call is translated?
Yes. Before the conversation starts, the caller hears a short disclosure that the call is translated by AI and may be recorded. Admins can edit the text in the console.
Do our customers need to install anything?
No. Customers call from their normal phone. Agents only need a computer with a browser and a headset.
How do we upgrade, and what does it cost?
Email support@1aicall.com with your team size and expected call volume. We will set up your paid workspace and send pricing. There is no public price list yet.
Try a translated call with your team today
Thirty free minutes, no card. Set up in the browser in a few minutes.