Mobile & Web SDK
Add translated voice calls to your iOS, Android or web app, with a prebuilt call UI or headless components. Both sides get translated voice and live bilingual subtitles.
For business · Marketplaces & platforms
Real-time call translation for marketplaces and platforms
When a driver can't understand a rider, or a host can't understand a guest, the booking falls apart and your support team picks up the pieces. AI Call lets both sides talk on a normal call, each in their own language, inside your app or over the phone.
- 100+ languages
- Under 0.5s target latency
- Bilingual transcripts
- Usage-based pricing
What does call translation do for a marketplace?
It translates live calls between the two sides of a transaction (driver and rider, host and guest, buyer and seller) so they can sort out pickups, check-ins and order details without a shared language. With the AI Call SDK you add translated calls to your own iOS, Android or web app. With the API you translate the calls you already connect through masked numbers or VoIP.
It is part of AI Call for Business, the same real-time translation engine behind the AI Call app, offered as an API, SDK and platform plugins.
Where language gaps cost a marketplace
Failed handoffs
Pickups, deliveries and check-ins often come down to a 30-second call. If the two people can't understand each other, the trip or booking falls apart.
Tickets that shouldn't exist
Language mix-ups become cancellations, refund requests and low ratings that your support team has to untangle.
Supply you can’t fully use
Good drivers, hosts or sellers who don't speak the customer's language get fewer matches, or you end up limiting matches by language.
Chat translation only goes so far
Translated chat helps, but someone driving, carrying bags or standing at a door needs to talk.
Calls it handles
Ride-hailing and delivery
Driver and rider, or courier and customer, confirm the pickup spot, gate code or drop-off.
Rentals and stays
Hosts and guests sort out arrival times, key handover and house rules.
Buyer–seller marketplaces
Buyers ask about condition, sizing or pickup; sellers answer in their own language.
Home and local services
Customers and service pros agree on the job, the price and the arrival window.
Platform support
Your own support agents talk to users in any of 100+ languages.
How to add it
Start in a sandbox on real calls, then go live with metered billing.
Call translation API
Already connect users through masked numbers or VoIP? Stream that audio to the API and return translated voice without rebuilding your calling flow.
Example: a rider and a driver with no shared language
- 1
A visitor in Lisbon books a ride. The driver speaks Portuguese; the rider speaks English.
- 2
The driver taps Call in your app. Each person hears the other in their own language, with subtitles on screen.
- 3
They agree on the pickup spot in a few sentences, and the trip starts on time.
- 4
No cancellation, and no "couldn't find my driver" ticket for support.
What to keep in mind
- Tell users when a call is translated by AI, and keep your call-recording and privacy notices current.
- With the API, translation runs on the call flow you already have, so number masking and safety features stay in place.
- Pilot your top language pairs by city or market and compare cancellation and contact rates against untranslated calls.
Marketplaces & platforms: common questions
Do users need to install AI Call?
No. With the SDK, translated calls run inside your own app. With the API, translation runs on the calls you already connect, so users install nothing new.
Can we keep phone numbers private?
Yes. With the API, translation runs on the calls you already connect, including masked-number calls. With the SDK, calls run app-to-app inside your product, so users don't need each other's numbers.
Is it fast enough for quick logistics calls?
AI Call targets under 0.5 seconds per turn, which keeps short back-and-forth calls like pickups and check-ins natural.
How is it priced?
Usage-based per translated minute with volume tiers, so cost tracks the calls that actually need translation. Enterprise plans cover committed volume and SLAs.
Other industries
Contact centers & BPO
Serve callers in 100+ languages without hiring native-language agents or paying per-minute human interpreters.
Learn more →
Telehealth
Bridge the patient–provider language gap on live calls, with transcripts for the record. (Human interpreters still required for certified interpretation.)
Learn more →
Cross-border sales
Let reps close deals with prospects and suppliers abroad without a bilingual team.
Learn more →
Logistics & field ops
Coordinate with drivers, warehouses, and partners overseas in real time.
Learn more →
Travel & hospitality
Handle guest calls and bookings across languages without a language line.
Learn more →For business · Marketplaces & platforms
See it on your own calls
Tell us your call volume and languages and we'll set you up with a sandbox.
