For business · Cross-border sales

Real-time call translation for cross-border sales

Your browser can translate a cold email. It can't translate a sales call. AI Call lets reps talk to prospects, distributors and suppliers abroad in their own language, on a normal phone call, without a bilingual team or an interpreter on the line.

  • 100+ languages
  • Under 0.5s target latency
  • Bilingual transcripts
  • Usage-based pricing
Sales rep on a phone call at her laptop in an office

How do sales teams use call translation?

Reps call international prospects and partners from their usual workflow and speak their own language, while the other side hears theirs in about half a second. AI Call returns a bilingual transcript and summary after each call, so notes, pricing and next steps can go into your CRM in one language.

It is part of AI Call for Business, the same real-time translation engine behind the AI Call app, offered as an API, SDK and platform plugins.

Where language gaps cost a sales team

Markets you can't cover

Leads from countries where no one on the team speaks the language get an email sequence instead of a call, and often stall there.

Bilingual reps are hard to hire

Hiring a native speaker for each new market is slow and expensive, especially before the market has proven itself.

Interpreters slow the deal

Booking an interpreter for discovery calls and follow-ups adds days and rules out quick check-ins.

Details get misheard

Prices, volumes and delivery terms get lost when both sides are speaking a second language.

Calls it handles

Prospecting and discovery

Qualify inbound leads from new countries on the first call.

Distributors and resellers

Agree on territories, margins and stock levels with partners abroad.

Supplier negotiations

Confirm prices, MOQs and lead times directly with factories and sourcing agents.

Account management

Renewals, upsells and service issues with international customers.

Trade-show follow-ups

Call the contacts you met abroad while the conversation is still fresh.

How to add it

Start in a sandbox on real calls, then go live with metered billing.

Plugins

In your sales tools

Turn translation on inside the calling and CRM tools your reps already use, priced per seat plus usage.

API

In your own dialer

Building on your own VoIP or dialer? Stream call audio to the API and get translated voice and a transcript back.

Compare all three integration options

Example: a first call with a distributor in Mexico

  1. 1

    A US rep calls a distributor in Monterrey who prefers to speak Spanish.

  2. 2

    The rep speaks English; the distributor hears Spanish and answers in Spanish.

  3. 3

    They cover volumes, pricing and delivery terms in one call.

  4. 4

    The rep sends a written recap from the transcript, and the agreed terms go into the contract in writing.

What to keep in mind

  • Confirm prices, quantities and contract terms in writing after the call. A translated call speeds up the conversation; it does not replace the contract.
  • Let the other side know the call is translated by AI, and follow call-recording consent rules in both countries.
  • Speak in short, clear sentences and read key numbers back, the same habits that help on any second-language call.

Cross-border sales: common questions

Does the person we call need anything?

No. They answer a normal phone call and hear your rep in their language.

Does it handle numbers, prices and product names?

Yes, but read key figures back on the call and confirm them in writing afterwards. That is good practice on any cross-language deal.

Can a whole sales team use it?

Yes. Plugins are priced per seat plus usage, and enterprise plans add committed volume, SLAs and dedicated support.

Which languages are covered?

Over 100, so one setup covers every market you sell into.

For business · Cross-border sales

See it on your own calls

Tell us your call volume and languages and we'll set you up with a sandbox.

Book a demo

Tell us your use case, expected monthly call minutes, and languages. We reply within one business day.

Prefer email? Write to support@1aicall.com