AI interpretation for life sciences
Keep every trial participant on schedule, in their language
Study coordinators and patient support teams make the same calls every week: visit reminders, rescheduling, travel and reimbursement. AI Call interprets them the moment the call starts, in 100+ languages, so participants who speak another language are not left waiting for an interpreter line.
- 100+ languages
- Connects instantly
- 24/7
- Phone, in person and video
What is AI interpretation for life sciences?
AI Call is an AI interpreter for phone calls, in-person conversations and video calls. Your coordinator speaks English, the participant hears their own language, and their answers come back in English with live subtitles. Sites and sponsors use it in place of an interpreter line for participant calls.
It is part of AI Call interpretation services, the same real-time translation engine behind the AI Call app.
Life sciences calls AI Call interprets
The conversations your team books an interpreter for today.
Visit scheduling and reminders
Book, confirm and move study visits, and follow up when a participant misses one.
Travel and reimbursement
Arrange rides, explain stipends and answer questions about reimbursement in the participant’s language.
Retention check-ins
Routine calls between visits to keep participants engaged and answer logistics questions.
Patient support programs
Enrollment logistics, shipment and refill timing, and copay program questions.
Site front desk
Use in-person mode on a phone or tablet when a participant arrives at the site.
Remote visit setup
Send a Call Link that opens in the participant’s browser to walk them through a video visit.
Three ways your staff use it
Phone
Call any mobile, landline or VoIP number through AI Call. The other person just answers.
In person
In-person mode on a phone or tablet at the desk, counter or door.
Video
Send a Call Link that opens in the other person’s browser.
AI interpreter vs human interpreter
What changes when AI Call replaces the interpreter on your calls.
| Approach | Time to connect | Hours | Cost / minute | Records |
|---|---|---|---|---|
| AI Call | None, AI is on the call | 24/7 | Per minute, well below human rates | Live subtitles, transcript and summary |
| Phone interpreter | Wait to connect, then a three-way call | Depends on roster and language | $1–5 (typical) | Interpreter notes, if any |
| Bilingual staff | Only if they are free | Their shifts | Salary and pay differentials | Whatever they write down |
Interpreter pricing reflects typical market rates for phone interpretation and varies by provider and language.
Life sciences FAQ
Pricing is per interpreted minute, quoted for your volume. Get a quote.
Related
- AI interpretation for healthcare
- Telehealth call translation (API and SDK)
- Call Links for video visits
Other industries
Does the participant need an app?
No. Coordinators call the participant’s normal phone number through AI Call, and the participant simply answers. For video, a Call Link opens in their browser.
How is participant data handled?
Call audio is processed in real time and not retained by default. Ask us about HIPAA and your sponsor’s data requirements before rollout.
How is it priced?
Per interpreted minute, quoted for your monthly volume and languages. Tell us your sites and expected minutes and we will send a quote.
AI interpretation for life sciences
Replace your interpreter minutes with AI
Tell us your monthly minutes and languages and we will send a quote.
